Depositing in an Online Casino: Let's Get Started

Depositing in an Online Casino: Let's Get Started

If you want to start playing in a Swiss online casino, you'll first need to have an account. Once you've set it up, visit the cashier and see what payment methods are on offer – it will differ based on where you're from. In Switzerland, by far the most common options are TWINT and Neosurf.

Just click on the payment method you prefer, enter the amount you want to deposit, and follow the instructions on the screen. Your money will usually appear in your account in a minute. Neosurf casino games in Switzerland are most sought after because they're fast and anonymous.

Important: If you're from Switzerland, you'll need to verify your identity within 72 hours of having registered. Otherwise, your account will be deactivated. That is: no deposits, no games, and no withdrawals – until your documents have been verified.

Withdrawing Money from an Online Casino – What You Should Know

Withdrawing money looks straightforward: click, wait, done. Unfortunately, it does not always happen this way.

Certain casinos allow withdrawals of as little as 10 francs. Other casinos, however, require at least 100 francs or more to do a withdrawal. If you hold less than that, no withdrawal is possible.

Yet another important fact: if you've been playing with a bonus, you must meet the wagering requirements first. There are a few casinos that allow withdrawals only when your balance exceeds your starting deposit – although you've technically met all the other requirements.

And then there are casinos where you have to wager your banked funds one to three times before you can even withdraw it. Like: deposit 10 francs, stake 1 franc, win 100 francs – and still not be able to withdraw anything until you make some additional bets. Strange, but true.

At good casinos, you can withdraw your deposited funds whenever you want. But if you do, before rolling over the bonus play-through requirements, the bonus simply disappears. Some casinos go even further and prevent withdrawals altogether until you still have play-through outstanding.

How Quickly Will My Money Appear?

That will all depend quite a lot upon how you withdraw.

If you're paying via an e-wallet like PayPal or Skrill, it's usually pretty fast – sometimes even on the same day. Bank cards are usually three to five business days. And if you're withdrawing by bank transfer, especially international ones, then it may take a week.

Need your money super fast? Then look for a site that offers "express withdrawals." They exist, but not every site offers them.

Payment by Credit Card – Is That Permitted in Switzerland?

Of course – in most cases, yes. Virtually all Swiss online casinos accept Visa or MasterCard. PostFinance or prepaid cards are also acceptable.

However, the Swiss gambling authority reportedly is moving to prohibit credit card payments to aid gambling dependency control. Up to now, though, there is no such legislation in force.

Are There Limits on Deposits and Withdrawals?

Yes – very frequently, actually.

Most sites have daily, weekly, or monthly limits. For example: a 50,000 CHF maximum withdrawal per month. If you win 70,000 CHF, you'll get the rest the following month.

Some sites also enable you to set your own limits – for example, on deposits or losses. This is actually very helpful if you don't wish to take on too much risk.

Even casinos will send you the usual pop-up reminders of how much time you've spent gaming. These so-called "reality checks" are supposed to be keeping you in control of time.

Why Isn't My Withdrawal Working on My MasterCard?

  • There are a couple of possible reasons why it may not be working:
  • You used a different method for your deposit. Most casinos require the same method for withdrawals as you used for depositing.
  • In some places – such as in Switzerland – banks will bar MasterCard gambling transactions. Not all cards, however – but it can happen.
  • Or, maybe the casino simply won't permit withdrawals to credit cards period – that does occur, too.

PayPal in Online Casinos – Is It Possible?

Yes, and more and more sites are offering it. PayPal is extremely popular with Swiss players since it's fast and secure. Also, you don't need to show your bank details to the casino – you just log in to PayPal.

My Card Is Being Declined – What Should I Do?

Begin by verifying the expiration date and that you have enough balance on the card.

Second, not all cards are accepted. Cards like Diners Club, American Express, or Discover don't always accept – especially on smaller or newer casino sites.

If nothing accepts, call the customer support department. They should be able to assist you in a timely manner.

Is All of This Safe?

Yes – as long as you're playing on a licensed platform. Swiss online casinos, being under the auspices of the ESBK (Swiss Federal Gaming Board), use modern encryption methods. That will keep your information securely protected.

But: don't play using public Wi-Fi. And under no circumstances share your login credentials – not even with supposed customer support.